Orders & Checkout
Payments, discounts & order updates
Absolutely. All orders are processed securely, keeping your personal information and payment details safe through encryption. We also have fraud detection tools in place to check transactions for any suspicious activity, so we can focus on getting your order to you smoothly.
At the moment, we accept all major credit and debit cards, as well as PayPal.
As we continue to grow, we’re working on expanding our payment options to make checkout even more convenient.
Yes! You’ll receive 10% off your first order as a new customer when you join our mailing list. This way, you’ll also stay ahead with exclusive content, first looks at new launches, and updates on everything O!PA.
Please note: Discount codes can’t be combined, and only one code can be used per order. The 10% welcome offer is valid for new customers on their first purchase.
As an online brand, our prices may occasionally change. This can happen due to demand, limited stock, new launches, or special promotions.
There are also times when adjustments reflect changes behind the scenes — such as production and operating costs, shipping expenses, or improvements to the product itself. As we grow, we continuously refine what we offer while aiming to keep our pricing fair and accessible.
Once an order has been placed, we’re unfortunately unable to adjust the price, refund the difference, or apply a discount code retrospectively. We appreciate your understanding and support as we continue building and improving O!PA.
You can cancel your order yourself within 10 minutes of placing it by clicking the “Cancel My Order” button on your order confirmation page or email.
If more than 10 minutes have passed, reach out to us as soon as you can. We’ll do our best to stop the order before it’s processed, but we ship orders quickly, so cancellation may not be possible.
Please note that contacting us doesn’t automatically change your order. No worries though — if we can’t cancel it in time, you can always initiate a return once it arrives.
To contact us, email support@opaofficial.com.
Once an order is placed, we’re not able to update the delivery address on your behalf. However, after your order has been dispatched, you may be able to contact the courier directly to request a pickup or address change. You’ll find their contact details and tracking information in your “Your Order’s on its Way” email. Please note that this isn’t guaranteed, as services can vary by carrier.
Take a moment to double-check your address at checkout, as we cannot be held responsible for packages sent to the wrong address and aren’t liable to refund or replace the order.