OPA Official site
Sales terms and conditions
Pricing
Prices include VAT (Value Added Tax)* VAT does not apply to orders that are to be shipped outside the E.U. or to Tax Free areas such as the Channel Islands. These areas will be priced and billed with VAT deducted. The prices on the site are shown including VAT.
Payment
OPA Official accept most major credit cards for online orders. You will be asked to enter your card details and the name and the address of the card holder when you place the order. These details will be checked and we may hold an order until we receive the correct details. You will be contacted if we find the card or address details to be incorrect. We only bill your card when your order is ready to be dispatched.
Product Availability
OPA Official endeavours to carry most of the items displayed on the site in stock. If an item you order is out of stock we will contact you with a due date. You may then wish to cancel the order or wait until the item becomes available.
Out of Stock Orders
There are times when items become temporarily out of stock. If you order an 'Out Of Stock' product, we will send out the order to you as soon as the product becomes available again. If we cannot source the item we will contact you to inform you. Your credit card will not be debited until we dispatch the product.
Accuracy of Information
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Changes
If we decide to change our Terms and Conditions, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.
Site Usage
OPA Official disclaims damages of any kind, compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties implied or otherwise relating to use of this site.
Credit Card Security
We take online security extremely seriously and have taken several steps to ensure that your payment information is processed confidentially and accurately.
OPA Official offer the use of secure servers where information is protected by Secure Sockets Layer (SSL), the industry standard encryption technology. SSL works with most of the browsers. This encryption makes it virtually impossible for unauthorised parties to read any information that you send us.
Price and Payment
- The Price of the Goods shall be that stipulated on the Seller’s Website. The Price is NOT INCLUSIVE of VAT. The Price EXCLUDES delivery charges.
- The total purchase price, including VAT and delivery charges, if any, will be displayed in the Buyer’s shopping cart prior to confirming the order.
- Payment of the Price plus VAT and delivery charges must be made in full before dispatch of the Goods.
- Payment must be made by secure credit or debit transactions (please see Privacy Statement).
Warranty
- The Seller warrants that the Goods will at the time of dispatch correspond to the description given by the Seller.
- After 7 Working days from the date of delivery goods will be repaired or replaced dependant upon the nature of the fault.
Delivery
- Goods supplied within the UK will normally be delivered within 3-5 working days of acceptance of order.
- Where a specific delivery date has been agreed, and where this delivery date cannot be met, the Buyer will be notified and given the opportunity to agree a new delivery date or cancel the order.
- Title and risk in the Goods shall pass to the Buyer upon delivery of the Goods.
Cancellation and Return
The Buyer shall inspect the Goods immediately upon receipt and shall notify the Seller via the designated Returns Submission Form within 7 working days of delivery if the Goods are damaged or do not comply with any of the Contract. If the Buyer fails to do so the Buyer shall be deemed to have accepted the Goods.
Where a claim of defect or damage is made the Seller shall be responsible for the recovery of the Goods from the Buyer. The Buyer shall be entitled to a full refund (including delivery costs) if the Goods are in fact defective.
The Seller reserves the right to refuse a refund if: The Goods have been used.