Account
Creating, accessing & managing your account
No, you don’t need an account to place an order — you can check out as a guest anytime.
That said, creating an account keeps things smooth and enjoyable. It’s quick to set up and lets you keep track of your order history, save your favourite pieces, manage your addresses for faster checkout, and start a return whenever you need to — all in one place.
Just a heads-up: placing an order doesn’t automatically create an account.
Creating your O!PA account is quick and easy. Just follow these steps:
- Scroll down to the bottom of our homepage and find the ACCOUNT section.
- Click Sign Up.
- Fill in the relevant fields.
- Click CREATE ACCOUNT to finish.
And you’re ready! Once your account is set up, you can sign in anytime to view your order history, manage your details, and keep track of your orders.
Remember, placing an order doesn’t automatically create an account.
If you’re having trouble logging in, don’t worry, it happens to the best of us! Here are a few things to check:
- Make sure you’re using the same email address you signed up with
- Password slipped your mind, just like that great new song you wanted to add to your playlist? Luckily, this one’s easy to fix — just hit reset below
Please note we’re not able to change the email address linked to your account. If you’d like to use a different email, you’ll need to create a new account following the steps above.
If you’ve tried these steps and still can’t get in, drop us an email at support@opaofficial.com and we’ll help you sort it out.
If you’d like to delete your O!PA account, we’re here to help.
Simply click the “Delete My Account” button below and follow the verification steps so we can confirm we’re speaking with the account holder. Only you — or if you’re unable, someone officially acting on your behalf — can request the deletion of your personal information. This process helps us keep your data secure.
Once your request is submitted, our team will begin processing it as soon as possible. Please allow up to 30 calendar days for completion, although we’ll always aim to finalise it sooner where we can.
Deleting your account means:
- You won’t be able to log in to your O!PA account anymore.
- Your order history linked to that account will no longer be accessible.
Please note that deleting your account doesn’t automatically mean we can remove all the information we hold about you. In certain cases, we’re required to retain specific details — for example, to meet legal, tax, or accounting obligations, to fulfil contractual responsibilities related to previous purchases, or to establish, exercise, or defend legal claims.
If you’d like to learn more about how we handle your personal information, please take a look at our Privacy Notice.