Contact & General
Support hours, getting in touch & brand info
If you have any questions about your order, feel free to email us at support@opaofficial.com, and we’ll get back to you as soon as we can.
Our support hours are Monday to Friday, 9:00 AM–4:00 PM (Eastern European Time, UTC+2/UTC+3 depending on daylight saving). We respond during standard business days, taking public holidays observed in Greece into account.
We aim to respond to emails as quickly as possible, but during busy periods like new drops or high order volumes, it may take up to 48–72 hours to get back to you. Our support hours are Monday to Friday, 9:00 AM–4:00 PM (Eastern European Time, UTC+2/UTC+3 depending on daylight saving).
Please note that we do not respond to emails on weekends or public holidays observed in Greece. Rest assured, you’ll hear from us as soon as we can.
We don’t have a physical store — O!PA operates exclusively online. This means we can focus on bringing you fresh drops, exclusive styles, and a seamless shopping experience wherever you are.
Even without a store, we’re always just an email away if you need a hand or have any questions about your order. Reach out to us anytime at support@opaofficial.com.
Want to get to know us better, catch our latest drops, or be part of the O!PA community? Follow us on Instagram, Facebook, and TikTok — we love sharing our journey with you! For even more exclusive content, like first looks at new launches, updates on everything O!PA, and the occasional surprise, join our mailing crew.